Below is some of what you'll do--

• Manage all aspects of generative and evaluative design research including planning, execution, and delivery of results
• Translate user behaviors and research findings into clear insights and actionable recommendations, opportunities and guiding principles
• Work collaboratively across teams, actively drive engagement in research and promote adoption of research insights
• Partner with designers to ensure that user goals, needs and expectations are met by helping to improve processes, clarity of content, and functionality across experiences
• Evangelize research best practices and Design Thinking methodology, including communication to cross-functional project teams and senior-level stakeholders
• Contribute to the development and ongoing and evolution of research and testing approaches, methods and timelines
• Assist in managing usability lab operations, including system operation and participant recruiting/scheduling
• Contribute to ongoing knowledge management and cataloging of research and insights into a sharable, searchable database/library


Some of What You'll Bring to the Table in Terms of Requirements:

• 10+ years of experience conducting qualitative user research
• Experience in the digital space; experience with store-based research and/or employee tools is a definite plus!
• Excellent communication and interpersonal skills
• Experience with analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions
• Experience identifying operational issues and recommending and implementing strategies to resolve problems
• Experience building relationships with internal/external partners, and collaboratively within and across disciplines
• Experience adapting to changes related to project needs and scope
• Experience utilizing critical thinking, analysis and creative problem-solving skills
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates
. Education/Experience: *Bachelor’s degree. *10+ years related experience.

Can pay in the range of $55-65/hourly on W2.










#LI-BEAT

At WunderLand we’re zealous about helping our customers increase customer reach, engagement, advocacy, and brand loyalty through digital, creative, marketing and communications channels. WunderLand’s mission is to be the go-to partner for digital, creative, and sales enablement services, and a premier employer for creative and digital specialists. It is WunderLand Group’s practice not to discriminate against any employee or applicant because of sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter so that we can discuss the appropriate alternatives available. WunderLand Group is part of the Advanced Group, a talent acquisition and management, consulting, outsourcing, and professional services organization.